Note: We are TEMPORARILY sold out of the hand sanitizer. Call us to get your name on the list for availability.
During this difficult time we remain open and are shipping orders within our customary service time.

Our products are not sold for use as flavor for e-cigarettes.
We do not supply e-liquid manufacturers or home hobbyists making e-liquids.

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Cancelling an Order & Return Policy

Cancelling Orders
Apex Flavors, Inc. attempts to ship orders as quickly as possible. Most orders ship within a couple of days of being placed. If your order hasn't shipped: You can cancel the order by calling 410-565-6600 or sending an email to knunez@apexflavors.com.
If your order has already shipped, you'll need to follow the return merchandise policy and procedures.

14-Day Return Policy
If, for any reason, you are not satisfied, you can return any item. Products must be returned intact or what is clearly minimal use attributable to testing, within 14 days of the date of shipment for a full product refund or an exchange (excluding all shipping charges).

Our Return Process:
Once we receive your returned item and it is accepted, your refund or new item will be processed in a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing excessive wear or use, or damaged in any way, cannot be accepted for return.

How To Prepare A Return:
To return product back to Apex Flavors, Inc. within 14 days, follow these steps:

  1. Package Your Return.  Include original packaging and packing the slip. 
  2. Ship and Insure Your Package.  You, the buyer, are responsible for shipping costs on all return goods unless the return is due to a manufacturer defect.  You can ship it via any shipping service.  Be sure to ship your item fully insured, and maintain a tracking number or return receipt for confirmation that your shipment has reached Apex Flavors, Inc. .